“We had to act swiftly as the entrance for the lorry was blocked. Also, the delivery was crucial as it was after the Christmas holiday period and we had no beer left.” Jim Drennan, Pollok Inn, Glasgow “The Middle Bell is a great traditional village pub and we’ve worked really hard to transform it into a welcoming venue that will cater for everyone in the community." Paul Cottrill, The Middle Bell, Barton under Needwood "It was a great night for the Highwood, I’d like to thank Redtooth for the super show and Punch Taverns for putting the event on!" Dave Hunt, Highwood, Solihull “We had a great turnout and guests were very generous, contributing an average of £25 per head." Chef Michael Lowcock, The Farmers Arms, Scorton “I wanted to bring the pub back to its former glory when it was called the White Horse 20 years ago. I was born and bred in London Colney and knew the potential of the pub." Simon Niemiec, White Horse, London Colney “It was great to see everyone mingling and getting to know each other. All the customers really enjoyed themselves and we received some fantastic feedback with many people booking themselves in for Christmas meals and New Years Eve." Steve Greenway, The Shilton Arms, Shilton “We want to create an environment where people can enjoy eating and drinking and enjoy the great views in a relaxed atmosphere.” Steven Lee and Daniel Child, The Redmore, Rugeley Punch business relationship manager, Jacqueline Frow, said: “We were really pleased to be approached by the Council in training Andrew. He already had experience in working behind a bar so we provided him with training on topics including cellar management, pricing, promotion and event planning, to help him manage the Deaf People’s Centre’s bar efficiently." Arbor Lights, Walsall “We focus on providing Sunday roasts which are prepared from scratch and we use locally sourced ingredients where possible. We are really looking forward to the cook-off!” Max Baker, Dog & Bull, Coton, Whitchurch “We are so proud to have won!  Our win was not only exciting but a very emotional achievement as our dear friend Rob has a brain tumour. So we wanted to support the trust with their research into this devastating disease and give hope to brain tumour patients in the future.” Michelle and Steve Orr, Chandos pub, Aylesbury “I’ve always been interested in running a pub, even when I was working as a teacher in Essex. So when the opportunity came up to run a pub in my home town of York, I jumped at the chance!” Sarah Skrzypiec, Royal Oak, York “The outdoor rink will be decorated with some beautiful lights to create a little winter wonderland. We’ll also be serving a range of hot food and mulled wine so the spectators are happy too!” Rohan Thompson, Bar 1, Ascot “I’ve only been running this promotion for a month and already my trade has significantly increased! We are now serving 450 covers a week compared to 150 at the lowest before the promotion.” Chris Pollard, Rose and Crown, East Grinstead, West Sussex “We wanted to re-launch the pub and we thought it would be a great idea to re-enact the photograph with as many locals as possible.” Tony Woodman, Greyhound, Hickling, Norwich “It was great to see everyone enjoying the recently refurbished room in the pub, and having Heston there to officially open it made the occasion even more special.” Tricia Harwood, Firefly, Buckinghamshire “Winning one of our fiercely-competed Awards is a tremendous achievement. Kate and David are to be congratulated for building a successful business, despite the difficulties currently facing the pub industry.” Kate and David Deakin, The Shoulder of Mutton, Kirby Overblow “If these pubs are lost, then the centre of social gathering and wellbeing and support to local businesses is lost.” Antony Sinnott and Paul Perry, Colliers Arms, Cheslyn Hay “All our team members here have passed their Level 2 NVQ to help progress and encourage their customer service skills. I feel the apprenticeship schemes are really worthwhile as we’ve received a lot of positive comments from our customers.” Julie Johnson, Mary Rose, Cheslyn Hay “The Ship has always been the local’s pub, so to create some stability now that the pub has re-opened has been fantastic. I’m from Richmond so I think the local’s know that my heart’s genuinely in it!.” Julie Robinson, Ship Inn, Richmond “We thought changing our name to Wayne Rooney or Fabio Capello would be something different. We appeared on James Cordon’s World Cup show last Friday night!” Clover Taverns, multiple operator of ten pubs “Our WAGs night was a fantastic turn out and a great networking opportunity bringing local traders together. We’re going to continue to run similar events in the future.” Alison Brunsdon, The Wine Bar, Bristol “It was a fantastic weekend and we saw a lot of new faces visiting the pub, we even turned over £1,500 in one night! I would really recommend it to any struggling pubs as it is one of the best things to do as it appeals to all age groups and brings the local community together.” Maggie Traynor, New Inn, Barnsley “We believe the key to our success is our attitude of locally sourcing everything and treating each customer as special. Nothing is too much for our staff and customer satisfaction is always the top priority.” Ian Clark, White Horse, Brigg