A Hendon pub has been recognised as a Regional Champion and for delivering the best customer experience in London.
Punch Taverns, the largest pub company in the UK, have rewarded The Claddagh Ring, Hendon with a 2008 Shine Award – which commends those truly exceptional pubs from its 8,400 strong estate.
Licensee Finbar Holian won the ‘Best Customer Experience’ category and were presented with their award at a prestigious ceremony earlier this week at The Brewery, London.
The Claddagh Ring fought off tough competition from twelve other regional finalists who had been short listed from over a 1000 pubs, nominated from all over the UK.
The judges gave particular praise to ‘attentive staff’ and noted that the pub ‘serves a mixed clientele with music, reading and an extensive good pub menu’.
Punch’s regional operations director Ian Ronayne commented: “What a fantastic event and a great opportunity to recognise these truly outstanding pubs. We received over 80 nominations in this region so to be crowned category winners is an exceptional achievement – well done!”
And licensee Finbar Holian is delighted with the accolade: “I am delighted to have won this award on behalf of myself and all the staff at The Claddagh Ring, it is a great recognition for us all. We will continue to serve our customers the high standards they are used to and will continue to meet all of their future requirements. I hope to keep raising the overall standards in this industry. I would like to thank Punch Taverns Ian Ronayne and Andre Quibell for their support and for giving me this wonderful opportunity.”
As well as his trophy, Finbar also received a £500 gift experience voucher and will join the other Regional Champions at a prestigious Champions Dinner event taking place on 21st May at Hampton Court Palace in London.