A Hurworth pub has been recognised as a Regional Champion and for delivering the best customer experience in County Durham.

Punch Taverns, the largest pub company in the UK, have rewarded The Otter and Fish Inn, Hurworth with a 2008 Shine Award – which commends those truly exceptional pubs from its 8,400 strong estate.

Licensees Bill Weeks and Richard Weeks won the ‘Best Customer Experience’ category and were crowned overall Regional Champion.  They were presented with their award at a prestigious ceremony earlier this week at Swinton Park, North Yorkshire.

The Otter and Fish Inn fought off tough competition from twelve other regional finalists who had been short listed from over a 1000 pubs, nominated from all over the UK.

The judges gave particular praise to this ‘modern refurbished pub with a great menu’ and noted that the pub is definitely ‘one to visit!’

Punch’s regional operations director Chris Welham commented: "What a fantastic event and a great opportunity to recognise these truly outstanding pubs.  We received over 100 nominations in this region so to be crowned category winners is an exceptional achievement – well done!”

And licensee Richard is delighted with the accolade. He comments: “We are delighted to have won this award, especially as we have only been in business for 16 months.  We could not have won this without the efforts and hard work of all our staff.  We are proud to be able to place the trophy on the bar for all to share.”

As well as their trophy, Richard and Bill also received a £500 gift experience voucher and will join the other Regional Champions at a prestigious Champions Dinner event taking place on 21st May at Hampton Court Palace in London.