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11/07/2008 - Punch licensees' get the right steer on beer Ask Giles 255.00p Login
L to R – Punch’s operations director Andy Hodgson; Marrie Woods and team member from the pub “It was a complete shock to win. We’re a staff of 24 and all of the team felt it personally.  Even though the pub is very big, we’re a very tight knit community so it was a lovely moment when we walked back into the pub with our award and everyone cheered.” Paul and Marrie Woods, The Rose of Mossley, Allerton - 'Best Customer Experience'

An Allerton pub has been recognised as a Regional Champion and for delivering the best customer experience in the North West.

Punch Taverns, the largest pub company in the UK, have rewarded The Rose of Mossley, Allerton with a 2008 Shine Award – which commends those truly exceptional pubs from its 8,400 strong estate.

Licensees Paul and Marrie Woods won the ‘Best Customer Experience’ category and were named overall Regional Champions. They received their award at a prestigious ceremony at Liverpool Town Hall.

The Rose fought off tough competition from 12 other regional finalists who had been short listed from over a 1000 pubs, nominated from all over the UK.

The judges gave particular praise to the ‘staff’s very warm welcome’ and praised the exceptionally ‘smooth running’ of the pub.

Punch’s regional operations director Mark Chapman commented: "What a fantastic event and a great opportunity to recognise these truly outstanding pubs.  We received over 100 nominations in this region so to be crowned winner is an exceptional achievement – well done!”

And Paul and Marrie are delighted with the accolade.  Marrie comments: “It was a complete shock to win, we’re absolutely thrilled. We’re a staff of 24 and all of the team felt it personally.  Even though the pub is very big, we’re a very tight knit community so it was a lovely moment when we walked back into the pub with our award and everyone cheered.”

As well as their trophy, Paul and Marrie also received a £500 gift experience voucher and will join the other Regional Champions at a prestigious Champions Dinner event taking place on 21st May at Hampton Court Palace in London.

 
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