Investor room/Corporate governance/Communication with shareholders How does the Company communicate with shareholders? Communications with shareholders are given high priority and the Company aims to provide as much information as is commercially sensible to both existing and potential investors, recognising that transparency is the best way to develop understanding of the Company’s strategy, performance and growth potential. The Company encourages two-way communication with both its institutional and private shareholders and responds quickly to all enquiries. There is a regular dialogue with institutional shareholders as well as presentations after the Company’s preliminary announcement of the year end results and at the half year. The Board uses the Annual General Meeting to communicate with private and institutional investors and welcomes their participation. It is our policy for all Directors to attend the AGM whenever possible. The Chairman aims to ensure that the Chairmen of the Audit, Remuneration and Nomination Committees and the Senior Independent Non-executive Director are available at the AGM and are available to answer relevant questions. The Chairman also writes to the major shareholders on an annual basis inviting them to correspond with the Non-executive Board of Directors is they so wish.