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Information & support: The Punch Charter

Our commitment to help our licensees grow their businesses

We aim to build a professional partnership that helps our licensees make the most of the rich potential their pub provides.

In order to really maximise their business opportunities we believe the foundations for our relationship with our licensees to be based on mutual respect, accountability and above all else an honest and open approach to the way we work together.

The Punch Charter front cover


The first Punch Charter was developed over five years ago to set out our commitments to our licensees in the key aspects of our relationship. This latest edition reflects code of practice guidelines produced by the British Beer and Pub Association for the industry.
 

Our Charter has also been benchmarked by BII Benchmarking and Accreditation Services Ltd (BIIBAS). For more information on these organisations please visit www.beerandpub.com and www.biibas.com.

Click here to download The Punch Charter as a virtual book.

 
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